// terms

Terms of Service

Last updated: 19 June 2026 · Version 1.0

These terms are the agreement between you and Wireside Studios Ltd for using the Clearo app and website. Please read them, especially the health disclaimer and the subscription terms.

This document is provided for transparency and is not legal advice. Nothing here removes mandatory rights you have under your local consumer-protection law.

1. Acceptance & eligibility

By downloading or using Clearo you agree to these terms and to our Privacy Policy. You must be at least 16 years old to use Clearo. If you don't agree, please don't use the app.

2. Licence & Apple App Store terms

We grant you a personal, non-exclusive, non-transferable, revocable licence to use Clearo on Apple devices you own or control, in line with the App Store Terms of Service and the Apple Standard Licensed Application End User Licence Agreement (the "Apple EULA"). Where these terms and the Apple EULA conflict, the Apple EULA governs for matters it covers.

You acknowledge that: these terms are between you and Wireside Studios Ltd, not Apple; Apple is not responsible for the app or its content; Apple has no obligation to provide support or to address any claims relating to the app; and Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.

3. The service & subscriptions

Clearo offers a free tier (with daily limits on AI scans, saved meals and history) and an optional paid subscription, Clearo Pro.

  • Subscriptions are sold and billed through your Apple App Store account. We never see or store your payment details.
  • Prices vary by country/region and are shown to you in your local currency before you confirm the purchase.
  • Subscriptions auto-renew for the same period at the then-current price unless you cancel at least 24 hours before the current period ends. Your account is charged for renewal within 24 hours before the period ends.
  • You can manage or cancel a subscription any time in your Apple ID → Subscriptions settings. Deleting the app does not cancel a subscription.
  • Refunds are handled by Apple under the App Store terms and your local consumer law.

4. Acceptable use

Please use Clearo lawfully. Don't misuse or disrupt the service, attempt to break its security, reverse-engineer it except as the law allows, resell it, or use it to infringe others' rights.

5. Health & AI disclaimer: please read

Clearo provides general wellness and nutrition information only. It is not medical advice, diagnosis or treatment, and it is not a medical device. Always consult a qualified healthcare professional before making decisions about your diet, health or any medical condition, and never disregard professional advice because of something in the app.

Calorie and nutrition figures, especially AI photo estimates, are approximations and may be inaccurate. Clearo marks the source and confidence of figures so you can judge them, but you should not rely on them for clinical, medical or safety-critical purposes.

If you are affected by, or at risk of, an eating disorder, calorie tracking may not be right for you. Please speak with a healthcare professional or a support organisation in your country (for example, in the UK, Beat).

6. Third-party data

Barcode product data comes from Open Food Facts and is made available under the Open Database License (ODbL). Apple Health data is provided by Apple with your permission. AI nutrition reading is provided by our processors. We don't guarantee the accuracy, completeness or availability of third-party data.

7. Intellectual property

Clearo, its name, logo, design and software are owned by Wireside Studios Ltd and protected by law. Your data and content remain yours; you grant us only the limited licence needed to operate the service for you.

8. Disclaimers & limitation of liability

The service is provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. To the maximum extent permitted by law, Wireside Studios Ltd is not liable for indirect, incidental, special or consequential losses, or for loss of data or profits, arising from your use of Clearo. Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud).

9. Your statutory rights

Nothing in these terms affects mandatory consumer-protection rights you have under your local law (including in the UK, EU/EEA, the United States and elsewhere). Where local law gives you rights that these terms would otherwise limit, those rights prevail.

10. Governing law

These terms are governed by the laws of England & Wales, and the courts of England & Wales have jurisdiction, except that if you are a consumer you keep the protection of the mandatory laws of the country where you live, and may be able to bring proceedings there.

11. Changes, termination & contact

We may update these terms; we'll revise the "Last updated" date and, for significant changes, tell you in the app or by email. We may suspend or end access if you breach these terms. You can stop using Clearo and delete your account at any time. Questions: hello@getclearo.com.